Shipping & Returns

SHIPPING

All orders are handled within 5 to 7 business days. Please allow an extra 7-14 days for delivery within North America, an extra 30-45 days for all countries outside of North America and 3-4 weeks for products shipped directly from the manufacturer. 

For embroidered personalized jerseys, please add 21 days to the standard wait times.

For Pro Heat Sealed personalized jerseys, please add 7 days to the standard wait times.

Additional shipping fees might be added on to standard costs for outlying regions in Canada and for international orders as well. All customs costs related to the package are the responsibility of the purchaser.

Merchandise is subject to availability. Prices can be modified without notice. All orders are sent via Canada Post.

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*Please note that shipping wait times vary by region. For more information about delivery times in Canada, please refer to Delivery Standards/Canada Post. To learn more about delivery times outside of Canada, please refer to Ship to U.S and around the world .

** Please note that expedited shipping methods (Expedited Parcel, Priority, Xpressposte) only affect the delivery time and not the processing and preparation time of your order.

RETURNS

If you aren’t entirely satisfied with your purchase, the item(s) can be exchanged and/or a refund issued within 30 days following the purchase. No return will be accepted for items that have been worn, altered or washed and do not feature the original tags. A personalized jersey is considered to be altered merchandise and, as such, all sales are final. We ask that you please ensure that the model, size, color and individual customization of the item(s) requested are correct. Please include a copy of your receipt, a note detailing the reason(s) for the return, and a telephone number where we’d be able to reach you. Please send us the tracking number by email. Note that all original shipping charges aren’t refundable.

Return the items to:

Tricolore Sports MTL,

Returns and Exchanges,

1275 Saint-Antoine W.,

Montreal, QC, H3C 5L2

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*Please note that the shipping costs for returns by mail are at your expense.