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Shipping & Returns
All orders are handled within a reasonable time frame. Still, please allow 3-7 days for delivery within North America (depending on choice of shipping method) 11-24 days for all countries outside of North America (depending on choice of shipping method).* Additional shipping fees might be added on to standard costs for outlying regions in Canada and for international orders as well. All customs costs related to the package are the responsibility of the purchaser. Merchandise is subject to availability. Prices can be modified without notice. All orders are sent via Canada Post. However, you may ask for our express package delivery service.
*All orders are handled and sent in the three working days following the date of purchase. For personalized jerseys, please add 7 days to the standard wait times to allow the jerseys to be embroidered. Please note that shipping wait times vary by region. Please refer to Canada Post’s Regional Information Chart to learn more.
If you aren’t entirely satisfied with your purchase, the item(s) can be exchanged and/or a refund issued within 30 days following the purchase. No return will be accepted for items that have been worn, altered or washed and do not feature the original tags. A personalized jersey is considered to be altered merchandise and, as such, all sales are final. We ask that you please ensure that the model, size, color and individual personnalisation of the item(s) requested are correct. Please include a copy of your receipt, a note detailing the reason(s) for the return, and a telephone number where we’d be able to reach you. Please note that all original shipping charges aren’t refundable. Return the items to: Tricolore Sports MTL, Returns and Exchanges, 1275 Saint-Antoine W., Montreal, QC, H3C 5L2